Privacy Policy

Last updated: 18 October 2026

MR Dev Infra Solutions ("we", "us", or "our") respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, contact us, or engage our technology services.

This policy applies to our website visitors, prospective clients, clients, and other individuals who communicate with us. Additional privacy terms may apply to information processed as part of a specific client project.

1. Information We Collect

The information we collect depends on how you interact with our website and services.

1.1 Information You Provide

When you contact us or request our services, we may collect:

Name and contact details, such as email address and telephone number.
Company name, job title, or business details, where provided.
Information and messages submitted through contact forms or email.
Project requirements, proposals, feedback, and related correspondence.
Billing and transaction information where necessary to manage a business engagement.

1.2 Technical and Usage Information

When you visit our website, certain technical information may be processed by our hosting provider or infrastructure to operate, secure, and troubleshoot the website. Depending on the configuration, this may include:

IP address and approximate location inferred from it.
Browser type, operating system, and device information.
Pages requested, timestamps, and referring pages.
Server logs and security-related events.

We do not assume that every category above is collected by our website. Actual collection depends on the hosting configuration and services enabled.

1.3 Cookies and Similar Technologies

Our website may use cookies, local storage, or similar technologies where necessary for functionality, security, preferences, or other disclosed purposes.

If analytics, advertising, or other optional tracking technologies are enabled, we will describe the relevant technologies and their purposes as required by applicable law. Where consent is required, we will seek it before enabling the relevant technologies.

You can manage cookies through your browser settings. Blocking certain cookies may affect website functionality. Browser controls may not remove information already collected by third parties.

2. How We Use Information

We may use personal information for the following purposes:

Responding to enquiries and communicating with prospective clients.
Preparing proposals, quotations, and project documentation.
Providing and managing software development, IT consulting, cloud, DevOps, and related services.
Coordinating projects, support requests, and client communications.
Managing invoices, payments, accounting, and legally required records.
Operating, maintaining, securing, and improving our website and services.
Detecting fraud, investigating security incidents, and preventing misuse.
Complying with applicable legal obligations and responding to lawful requests.
Establishing, exercising, or defending legal claims where necessary.

We aim to use personal information only for purposes that are relevant to our business operations and permitted by applicable law.

3. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal information, we will rely on an appropriate basis, such as consent, steps requested before entering into a contract, performance of a contract, compliance with a legal obligation, or another lawful basis available under the relevant jurisdiction.

Where processing relies on consent, you may withdraw that consent using the method provided or by contacting us. Withdrawal does not affect processing lawfully carried out before withdrawal.

4. How We Share Information

We do not sell personal information as part of our ordinary business operations. We may disclose information to the following categories of recipients where reasonably necessary and legally permitted:

Service providers: Hosting, cloud infrastructure, email, security, backup, and other providers that help operate our website or business.
Professional advisers: Lawyers, accountants, auditors, and other advisers where necessary.
Business clients and authorised contacts: Where necessary to deliver agreed services or coordinate a project.
Authorities and other parties: Where disclosure is required by law, a valid legal process, or necessary to protect legal rights and security.
Business transactions: Where information must be considered in connection with a proposed merger, restructuring, or transfer of business, subject to applicable law.

We expect relevant service providers to handle information appropriately and to apply suitable safeguards where required by law or contract.

5. Client Projects and Third-Party Platforms

Our services may involve third-party platforms such as cloud providers, domain registrars, application programming interfaces (APIs), payment processors, software vendors, and communication tools.

When a client uses a third-party service, that provider may process information under its own terms and privacy policy. We do not control independent third-party privacy practices.

Where we process personal information on behalf of a client, the client may determine the purposes and means of processing. In those circumstances, we will handle the information according to applicable law, the agreed project instructions, and any relevant data-processing agreement.

Clients are responsible for ensuring they have the appropriate authority to provide personal information and instructions to us.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, subject to contractual requirements and applicable law.

Retention periods may depend on:

The nature of the enquiry or business relationship.
The duration of a project and any applicable support obligations.
Accounting, tax, regulatory, and record-keeping requirements.
Security investigations, disputes, and legal claims.
Technical log-retention settings configured by our providers.

When information is no longer required, we will take reasonable steps to delete it, anonymise it, or securely dispose of it, subject to legal retention requirements and legitimate technical backups.

We do not state a fixed retention period for every category because actual periods depend on the service, records involved, and applicable obligations.

7. Data Security

We use reasonable technical and organisational safeguards appropriate to the nature of the information we handle. Depending on the systems and services involved, these measures may include access restrictions, secure communications, system updates, backups, and monitoring.

No method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, but we aim to reduce risks and respond appropriately to security incidents.

Please avoid sending passwords, payment card details, private keys, or other sensitive credentials through ordinary contact forms or unencrypted email.

8. International Data Transfers

Depending on the hosting providers, cloud services, and communication tools used, personal information may be processed or stored in India or other countries.

Where information is transferred across borders, we will take steps required by applicable law, including any required contractual protections, transfer assessments, or other safeguards.

We do not claim that all information is stored exclusively in India unless this has been verified for the relevant systems and service providers.

9. Your Privacy Rights

Depending on your location and the laws applicable to the processing, you may have rights concerning your personal information. These may include:

Requesting information about the processing of your personal data.
Requesting access to personal information, where legally available.
Requesting correction or completion of inaccurate or incomplete information.
Requesting deletion or erasure where applicable law provides that right.
Withdrawing consent where processing is based on consent.
Objecting to or restricting certain processing where applicable law provides that right.
Requesting data portability where legally available.
Submitting a complaint to the relevant privacy regulator or authority where applicable.

These rights are not absolute and may be subject to verification, exceptions, and legal retention requirements. The rights available to you depend on the law that applies to your circumstances.

To make a privacy request, contact us using the details in the Contact section below. Please describe your request and provide enough information for us to identify the relevant records. We may request reasonable verification before disclosing, correcting, or deleting information.

10. India: Data Protection and Applicable Law

Where applicable, we will handle personal data in accordance with relevant Indian data protection and information technology laws, including the Digital Personal Data Protection Act, 2023, and applicable rules and commencement provisions, as well as other laws that apply to the particular processing activity.

The obligations in force may depend on applicable commencement notifications, rules, the nature of the processing, and any relevant exemptions. We will apply the requirements that legally apply to our activities.

If you are located in another jurisdiction, additional privacy requirements may apply depending on the nature of our relationship with you and the relevant processing.

11. Children’s Privacy

Our website and business services are intended for professional and business use and are not knowingly directed at children.

We do not knowingly collect children's personal data through our website for purposes that are prohibited by applicable law. If you believe a child has provided personal information to us, please contact us so we can assess the request and take appropriate action as required by law.

12. Third-Party Websites

Our website may contain links to third-party websites or services. Their privacy policies and practices are controlled by those third parties.

We encourage you to review the privacy policies of external websites before providing personal information to them. We are not responsible for independent third-party privacy practices, except where applicable law provides otherwise.

13. Automated Tools and Analytics

We may use technical tools to monitor website reliability, detect abuse, understand performance, and improve our services. The information processed depends on the tools actually enabled.

We will update this policy if we introduce analytics, advertising, or tracking tools that materially change the personal information collected or its use. Where required, we will provide appropriate notices and obtain consent before activating optional tracking.

We do not claim to use Google Analytics, advertising trackers, or other specific analytics services unless those services are actually configured.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our business, website, service providers, data practices, or applicable legal requirements.

Any revised policy will be published on this page with an updated revision date. Where required by law, we will provide additional notice or seek consent for material changes.

15. Contact Us

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have a privacy-related complaint, please contact:

MR Dev Infra Solutions
Privacy contact: privacy@yourdomain.com
Business address: [Insert your business address]

Please include "Privacy Request" in the subject line and provide sufficient details for us to understand and respond to your request. Please do not include passwords or unnecessary sensitive information.